How just culture and personal goals moderate the positive relation between commercial pilots' safety citizenship behavior and voluntary incident reporting

  • Flight safety is consistently influenced by pilots' self-inflicted incidents in routine flight operations. For airlines, pilots' reports on these incidents are essential input to learn from incidents (LFI) and for various safety management processes. This paper aims to explain the voluntary reporting behavior of pilots' self-inflicted incidents from an occupational safety perspective. We investigate how the relation between pilots' safety citizenship behavior (SCB) and reporting behavior is moderated by pilots' fear, shame, goals, and goal-striving when reporting, as well as the influence of a just culture on the decision to report incidents. In total, 202 German commercial pilots participated in an online survey. The results showed that reporting behavior can be considered a specific form of self-intentional SCB, but should be differentiated into subtypes depending on a pilot's unsafe acts (errors or violations) that caused the incident. Reporting behavior-specific motivational factors influenced different subtypes of reporting behavior: Just culture moderated a positive relation between SCB and reported incidents caused by violations. Moreover, depending on the subtype of reporting behavior, the relation was moderated by different types of goals in relation to the pilots. No moderating effects of fear or shame could be demonstrated. Our findings highlight the value of a just culture for encouraging goal-oriented reporting behavior in the context of LFI and safety management.

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Metadaten
Author:Sebastian SieberichsORCiDGND, Annette KlugeORCiDGND
URN:urn:nbn:de:hbz:294-85112
DOI:https://doi.org/10.3390/safety7030059
Parent Title (English):Safety
Publisher:MDPI
Place of publication:Basel
Document Type:Article
Language:English
Date of Publication (online):2022/01/06
Date of first Publication:2021/08/17
Publishing Institution:Ruhr-Universität Bochum, Universitätsbibliothek
Tag:Open Access Fonds
just culture; learning from incidents (LFI); organizational safety; personal goals; safety citizenship behavior (SCB); voluntary reporting behavior
Volume:7
Issue:3, Article 59
First Page:59-1
Last Page:59-28
Note:
Article Processing Charge funded by the Open Access Publication Fund of Ruhr-Universität Bochum.
Institutes/Facilities:Arbeitseinheit Arbeits-, Organisations- und Wirtschaftspsychologie
Dewey Decimal Classification:Philosophie und Psychologie / Psychologie
open_access (DINI-Set):open_access
faculties:Fakultät für Psychologie
Licence (English):License LogoCreative Commons - CC BY 4.0 - Attribution 4.0 International